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You can also fill in the contact form below to send us an email. Due to the high volume of emails, it can take up to a 2-3 business days to receive a response.
Check FAQ's first:
While you wait for a response from our time, take your time to read through the FAQ’s because there’s always a chance that your answers lie there.
What do you suggest for foundation?
The foundation that your dome sits upon is totally up to you—concrete, wooden deck, etc. We recommend collaborating with a contractor if you don’t have experience building platforms. You may also need to check the local building codes for permits.
What are the wind loads and snow loads?
Please check each product page as each size/model has a different calculation.
Do you have bigger sizes? Can you build a custom shape?
Yes, we will offer bigger sizes very soon, while it’s currently limited to special projects. If you have a special project feel free to share with us and our team will get back to you.
Do you have wider doors?
Not yet, but we’ll be offering wider doors very soon.
Do you provide engineering plans?
The engineering plans only work when they are signed & stamped by a locally licensed PE. It’s not possible for us yet to have a licensed PE in all 50 states. So even we provide you engineering plans, be prepared to work with a local engineer if you need to get a building permit.
Existing Customer?
- Sign in to your account
Don’t have an account? Create one here and open a ticket to connect your account to your guest order. - View/track your order
Looking to see your order status? Sign-in to view and track your orders. - Check available downloads
Assembly manuals, blueprints and other documents can be found in your account dashboard - Create support ticket – NEW
If you need assembly support, or need replacement/spare parts, simply create a ticket to reach out to customer support team directly.